During my thirty-year career progression from managing fundamental and applied chemical research at Exxon, to serving as the Executive Director of Membership for the world’s largest scientific society, to my current position as Executive Director and CEO, I have had the opportunity to evaluate hundreds of exceptionally qualified companies that have offered their services to these organizations. Of all the companies I have contracted services with, LM Media Worldwide, LLC, is one of the few companies that has exceeded my expectations in terms of reliability, thoroughness, and dedication to customer service. Laura McNeill and Michelle Ilowite Donson, have been under contract with my company for the past five years and have provided hotel sourcing and contracting services for a wide range of our business needs. We manages a portfolio of over 400 scientific conferences held at over 20 locations world-wide. Laura and Michelle have assisted our organization in identifying new hotel and conference sites for our expanding portfolio of conferences and negotiating extremely favorable rates for these facilities. As a result of their outstanding efforts in meeting our conference business needs, I asked Laura and Michelle to take responsibility for identifying sites and planning all logistical arrangements for all biannual Board of Trustees meetings. The Board is comprised of the world’s most esteemed scientists (many are Nobel Prize winners) and it is vital that our board meetings reflect the prestige associated with these world leaders of the scientific community. The professionalism and attention to detail provided by Laura and Michelle has alleviated my need to focus on the planning and operational details of these meetings and rather focus on the programmatic activities, financial performance and strategic initiatives of our agendas. I unconditionally recommend the services of LM Media Worldwide, LLC and do not believe you could find a more competent, dedicated, service-oriented and pleasant team than Laura McNeill and Michelle Ilowite Donson to meet your business needs.

I have had the distinct pleasure and privilege of working with LM Media for the past seven years and they are hands down one of the best vendors I have ever worked with. Their phenomenal team is full of customer service oriented powerhouses who are quick to respond and troubleshoot any need at any time. Their connections in the industry are limitless and they have helped me get some of the best rates I’ve ever seen. Thanks to them, we’ve been able to find our way into some of the most beautiful properties across the globe that we normally couldn’t afford if we were to try to book on our own. Hotels see their name and get excited to work with us! I appreciate how thorough and detailed their searches are as well as the support they provide throughout our contract with the hotel. They ask the right questions and negotiate better than I could do myself, leveraging their collective hotel knowledge and experience for the benefits of our programs. Not only has LM Media supported us with scouting hotels and room blocks for programs, but they’ve also leaned outside of traditional hotel spaces and helped us scout non-hotel venues as well, which saves us time, energy and money. I recall working at Relay Graduate School of Education as the VP of Operations when COVID-19 first hit. These ladies went to bat for my organization, saving us $1.8M in cancellation fees through their tough negotiations and strategic approach towards protecting our funds. Now, I own my own events production company, BlackOps Consulting Group, and we refuse to work with any other provider because we know we already have the best. Hands down, without a doubt, we highly recommend LM Media for your hotel and/or venue scouting needs.

I am writing to highly recommend the services of LM Media. I have been working with LM Media for over 4 years now. Not only are they easy to work with, they provide excellent customer service and provide the best options and rates for our meetings. LM Media has allowed us to hold meetings at hotels where we may not normally have been able to get into based on our space needs. In addition, they are able to negotiate great deals and concessions on our behalf. With many third parties, once they contract the space you never hear from them again but that is surely not the case with the LM Media team. They are available 24/7 to assist with any issues that may arise at the hotel whether it has to do with the contract or not. I cannot say enough good things about Jackie, Michele, Laura and the whole team. They are responsive and understand the business especially in a market where everyone is watching their costs but don’t want to see service and expectations diminish. I highly recommend LM Media for all your meeting needs!